Marinapark Volendam 3

The house and area was very nice but the beds was hard as a rock. No one liked them and made sleep and rest a problem. The reception girs barely understood english, creating frustration before the travel even begun. I also feel that a small handsoap should have been included in your startbox. You offer toilet paper to people but no possibility to wash their hand afterwards. :-) A small shampoo / showercream would have also been nice. We arrived in the evening, supermarket closed.

Es war sehr schön und sie waren sehr freundlich

Better than I expected at this price point. We found the three bedrooms roomy enough for our group, with good privacy. The kitchen had all the basics including a dishwasher and coffee machine, which helped mornings run smoothly. Having both a bathroom and two toilets was really handy for us all.

As much as we loved the location and the flat itself, our check-in was a nightmare and gave us a bad first impression. We were arriving around 11:00 pm, so we called the reception, explained the situation, and they said it was totally fine. When we arrived, we rang the intercom to inform them we were there. First of all, the recorded voice was not English, so we had no idea what it was saying. Then, a very unfriendly lady answered and said I needed to check my emails and read about accessing my keys. I tried to explain that there was nothing in their email except ' Key instruction will be provided by homeowner at arrival.' She hung up and never answered again! Then I tried to call the number on our booking. A guy picked up and said he could not do anything, and I needed to access the reception in any way possible! After that, I called another number for urgent situations as I thought our case was now an emergency. The lady answering that number said the same! Now it was a 40-minute wait outside the reception with my 2-year-old sleeping in the car! I was at my wits' end when a security guy who was riding his bike and passing by stopped to ask if we were okay. Long story short, he managed to contact someone to give us access to the property, and we finally got in after midnight! That was really disappointing, and no one took responsibility, apologised or explained why this happened.

Accommodation was easy to find, clean, tidy and spacial. Suited our needs perfectly and at a very reasonable price. Would definitely stay again.

Marinapark, Volendam was peaceful and comfortable. We would happily stay again. It was easy to visit Amsterdam by bus but also nice to spend time on the local area.

Dejligt område og dejlig lejlighed

Beds are hard , location could be better. We’ve stayed on the park before .

We had a fantastic stay at the 6-person house! The living room was spacious and the open kitchen made cooking a breeze, The coffee machine was a nice touch for our morning routine, and we loved enjoying breakfast on the terrace, Highly recommend for families!

Non mi aspettavo minimamente una casa così meravigliosa: siamo rimasti davvero scioccati dalla bellezza sia dell’alloggio che di Volendam. È stato come trovare un piccolo angolo di sogno, un posto che ti resta nel cuore. Sicuramente torneremo.

We had a wonderful time! The terrace was a great place to enjoy our meals, and the living room was perfect for relaxing in the evenings, The property had everything we needed for a comfortable stay,

The property is well-equipped and comfortable, The bedrooms were cozy, and having two bathrooms was really convenient for our group, The separate toilet on the landing was a practical feature, Overall, a solid choice for a getaway,

Great location and lovely house! The swimming pool was a highlight for the kids, and the garden area was perfect for relaxing in the evenings, The fridge-freezer was spacious enough for all our groceries, Would definitely return,

The holiday apartment was clean and spacious. Attention! Towels are not automatically included! However, they can be ordered on-site. Parking right in front of the door - great! The beach is small but nice. The staff at the reception were friendly and helpful. It takes a good 20 minutes on foot to the nearest larger grocery store. The bus runs hourly to Amsterdam, right in front of the Marinapark. Anyone wanting to travel to and in Amsterdam by public transport should inform themselves about tickets in advance. Day tickets are quite expensive because of different transport associations (22€ for bus and tram). It's best to book in advance or load tickets via apps. The town of Volendam is very beautiful and also has a small promenade along the harbor with souvenir shops. The fair (Kirmes) takes place every year at the beginning of September in Volendam. The whole weekend is celebrated loudly. We were also informed about this - we thought it was great - good atmosphere and cheerful people everywhere. Tip: Buy cheese at markets if possible - more selection and cheaper!

Great residential park. Very nice place. Unfortunately, our house was not cleaned upon takeover! The bed from the previous tenants was not stripped. Dirty towels were still in the bathroom, etc. We didn't think that was great!

I stayed at Marinapark house 201. The house was supposed to be thoroughly cleaned... nothing could be further from the truth. It was not clean, the materials were inadequate, the dishwasher was crooked. The TV upstairs had a limited number of channels, so disappointing. There were strict rules but nothing in return. The staff was nice and empathetic but could do little. For 3 comfortable days, it was really too expensive. Roompot or Belvilla has done nothing with my complaint so far, really disappointing! No leniency, nothing, so definitely the last time!

The start was unfortunately not great. We arrived at the apartment and it was completely dirty. It would really make sense for the rental to only be done with a final cleaning. After a complaint at the reception, someone did come in the evening and cleaned the bathroom and kitchen, but there were still hairs, lint, etc. everywhere. I cleaned a corner here and there throughout the week. When we left, it was clean. Additionally, there is no oven, which is something to be aware of. Otherwise, the facility is nice and the staff (whom we dealt with) were very friendly. The location is excellent. Right by the water, within walking distance to the town of Volendam, and with a bus line to Amsterdam in 25 minutes. We enjoyed our vacation, but we are still waiting for the refund for the paid laundry set that was not there. We used our own bedding.

Booking process very cumbersome. Received about 30 emails. The house was nice and spacious, but not clean. Especially the dishes. Food residues on plates, cutlery, and pans.

Overall good but not well cleaned

We specifically booked "with pet + bed linen + towels." On-site, we had to pay an extra 400€. Rip-off! Never again!!!

Quiet and comfortable apartment, properly equipped and quite spacious.

So far everything is good. Unfortunately, the mattresses are very soft.

Extremely Disappointed – Poor Hygiene and Service at Roompot Marina Volendam The location of Roompot Marinapaek Volendam is truly beautiful – peaceful surroundings, charming little houses, and just a short walk to the lovely center of Volendam. Unfortunately, that's where the positives end. Upon arrival, we were told we couldn’t check in before 4 PM, which is fine, but the actual check-in experience was far from smooth. Right at the parking area, we were greeted by a dirty bag of used bed linen just lying there – a concerning first impression. Once we finally entered the house, we were shocked by the level of filth. The floor was visibly dirty, there were dog hairs everywhere, trash left around, and cobwebs hanging from the walls – clearly, the house hadn’t been properly cleaned in weeks. There was no bed linen provided despite us paying extra for it, and the overall condition of the house was absolutely unacceptable. I understand this is not a 5-star hotel, but this level of neglect is beyond reasonable. When I went to the reception to complain, the staff seemed indifferent. I was told that since it was after 4:30 PM, no one could come clean until the next day – and surprise, no one came at all for the remaining five days of our stay. Only after repeated requests did we finally receive the bed linen we had paid for – and not without passive-aggressive remarks exchanged between the staff in Dutch, assuming we couldn’t understand. After driving over 1300 kilometers, arriving at a dirty, unprepared house was incredibly frustrating, especially considering they charge an additional mandatory cleaning fee and market the units as pet-friendly. If you charge for cleaning, at the very least, the place should be clean upon arrival. Plus, I've been rejected at the reception when asked for a cleaning fee refund. I would strongly advise Roompot to reevaluate their cleaning services and guest experience, and I would not recommend this location to others unless serious changes are made.

We felt completely comfortable. The apartment was very spacious and the location right by the harbor with many restaurants nearby was great! A big plus was the excellent bus connection (20 minutes) to Amsterdam 👌🏼 we will come back.

They completely refused to pay back our deposit money back to us. After cleaning the whole house for them. I emailed them 100 times giving them my bank account number. They still keep asking for my bank

It was very cozy, house was clean. No problems

The apartment is exactly like in the pictures

The apartment exceeded our expectations in terms of comfort and style, It was cozy yet spacious enough for our group, We enjoyed the nearby attractions, including a lovely day at the beach by the Markermeer, Highly recommend!

Nice apartment on 2 floors. Well furnished. Location very good. Everything that was important was there.

The house no. 212. was very dirty. The stairs, couch and floor just weren't done. The couch was full of dog hair. About the shower cabin but not to talk at all. the rubber corners and lower joints were orange from the greasy dirt in short for us not again!!!!!

We came as a family with our 4 children (18,16,11 and 9 years old) to visit Amsterdam. Volendam being located 20 minutes by car from Amsterdam was perfect. The advantages of the marina: easy parking, very cute architecture even for this type of complex, the presence of a swimming pool. And the city of volendam deserves a walk, very exotic too! In short, we are delighted with our stay!

Nice and beautiful houses. Front desk was very friendly. The cleaning could have been a little better.

It was very dirty when we got in. No one had been there, there were no garbage bags, etc. The reception has sent cleaners, but that was only in the evening. Had a great stay afterwards

It was a very nice vacation. The house had everything you need. All additional options booked were available. Service staff super friendly. Work still needs to be done on the cleanliness of the holiday home. We have already communicated this to the service staff. Sights, shopping, leisure and sports facilities, shops and restaurants / bars all within easy walking distance. Price and performance ratio fits. Volendam is worth the trip.

Very nice view, the house is great

Had a perfect stay, check-in went smoothly and the house at Marinapark Volendam was very good.

We were received very friendly at the reception. The apartment is located on a park against Volendam, so really in a built environment. Not in green.

Easy booking and super service

Very friendly welcome. Nice house. Tip: more than just 2 hooks in the bathroom and at least 2 shelves instead of none at all. Also 2 chairs / stools upstairs would be nice. he (or another) back on the last day! Environment was very nice, nice little park. Location was ideal, near the village and bus to Amsterdam was very nice.

Spacious accommodation with plenty of space. Nice area where you can see and do a lot. Pleasant proximity to Amsterdam.

Accommodation was good, environment was the best thing that I did not find so good is the on the terrace no privacy is the lack of some houses, were really great if you could improve it so only good accommodation. Otherwise super environment beautiful house was the second time there to recommend again and again. (Ps screens were really perfect for all homes.)